Read our commonly asked questions
No. There is no minimum. You can just make one order a year!
There are three ways: using the online form on our website, by phone or API.
The courier will ask you to sign in the app on his/her smartphone. In
addition, the courier will contact you before arriving at the address so
you will be able to identify him/her.
No, the courier will deliver the goods in the same packaging they were collected in.
It is the responsibility of the customer to generate the E-way bill and provide a copy of the same to the driver partner.
Yes. You can track the status of your vehicle via our application in real time.
‘Prohibited Items’ means any goods or materials, the carriage of which is prohibited by Applicable Law. Example: Alcohol, Pets.
To top up your MMEXdel wallet, follow these simple steps:
Open the app menu. Select the "Wallet" option. Inside the wallet,
click on "Top-Up." Choose "Top-Up Now." Opt for your preferred payment
mode, including Card, VPA, UPI, or Pay with Paytm. Complete the payment
process, and your wallet will be successfully topped up.
Yes, you can book service in advance and the vehicle will be allotted at the requested time based on availability.